Global tourism is experiencing growth. And particularly within the cruise industry, the growth is increasing very rapidly. A growth, which SDK accommodates by servicing the cruise industry in all ports in Scandinavia and the Baltics including St. Petersburg in close cooperation with professional Agency partners.
With the aim of achieving the greatest possible knowledge of your local area and acting in relation to your needs and expectations, we have chosen to establish local offices in several places in Denmark and in Scandinavia.
Our company and approach to the customer is based on strong
Thorough preparation is the keyword
At SDK, we handle and coordinate we all turn-around calls with the utmost respect for both customer and passengers. We have good cooperation with national and local authorities through which we are guaranteed a smooth and thorough basis for preparation in Cruise calls.
Your customer satisfaction
Your satisfaction is important to our business. That is why we are working all the time to improve the approach to you as a customer. We do this through increased accessibility, where we focus on giving you one portal to a uniform and effective customer experience.
Development on your terms
In a cooperation with SDK, you reap the benefit of the innovative business opportunities, which we develop in close cooperation with both customers and partners. Our task is to be proactive and cost-effective and at the same time place our full attention on the needs of the individual customer.
At SDK, we are a strong market leader in the Cruise industry throughout the Nordic Region and the Baltics. Through our offices in Denmark, Norway and Sweden, we service the entire Baltic Sea area and thus cover the Estonian, Faroese and Icelandic markets.
Our local anchorage, regional set-up and global network make it possible for us to offer all aspects of services to the Cruise industry including logistics services:
|Berth Reservations||Call coordination|
|Itinerary planning||In-house logistic department|
|Marketing of ports|
In our internal logistics department, we are specialised taking care of logistical needs, which the Cruise industry presents to us 24 hours a day. Through a comprehensive coverage of Scandinavia, we offer customised logistics solutions as well as a wide range of services in everything from warehousing and labelling to airfreight shipments of any size and origin.
With us, you get a logistics department that works for you 24/7 and which services you with the following:
|Veterinarian services||Customs clearance|
|Courier shipments||Air freight|
|Road transport||Storage and warehousing|
|Sea freight||Consolidated deliveries to vessels|