Cruise

Cruise

Global tourism is experiencing growth. And particularly within the cruise industry, the growth is increasing very rapidly. A growth, which SDK accommodates by servicing the cruise industry in all ports in Scandinavia and the Baltics including St. Petersburg in close cooperation with professional Agency partners.

With the aim of achieving the greatest possible knowledge of your local area and acting in relation to your needs and expectations, we have chosen to establish local offices in several places in Denmark and in Scandinavia.

Cruising has become one of the most popular forms of travel, with millions of people setting sail every year to explore the world’s oceans and waterways. For many people, a cruise vacation is the perfect way to experience new destinations and cultures while enjoying luxurious accommodations and world-class entertainment. But behind the scenes of every successful cruise is a complex system of logistics and operations that must be managed by skilled professionals to ensure a seamless and enjoyable experience for passengers. In this article, we’ll take a closer look at the role of cruise agencies and logistics in the cruising industry.

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Cruise agency

At SDK, we are a strong market leader in the Cruise industry throughout the Nordic Region and the Baltics. Through our offices in Denmark, Norway and Sweden, we service the entire Baltic Sea area and thus cover the Estonian, Faroese and Icelandic markets.

Our local anchorage, regional set-up and global network make it possible for us to offer all aspects of services to the Cruise industry including logistics services:

  • Berth Reservations
  • Call coordination
  • Agency
  • Crew change
  • Itinerary planning
  • In-house logistic department
  • Marketing of ports

Cruise logistics

In our internal logistics department, we are specialised taking care of logistical needs, which the Cruise industry presents to us 24 hours a day. Through a comprehensive coverage of Scandinavia, we offer customised logistics solutions as well as a wide range of services in everything from warehousing and labelling to airfreight shipments of any size and origin.

With us, you get a logistics department that works for you 24/7 and which services you with the following:

  • Veterinarian services
  • Customs clearance
  • Courier shipments
  • Air freight
  • Road transport
  • Storage and warehousing
  • Sea freight
  • Consolidated deliveries to vessels

Our company and approach to the customer is based on strong

CORE COMPETENCE​

Thorough preparation is key

At SDK, we handle and coordinate we all turn-around calls with the utmost respect for both customer and passengers. We have good cooperation with national and local authorities through which we are guaranteed a smooth and thorough basis for preparation in Cruise calls.

Your customer satisfaction

Your satisfaction is important to our business. That is why we are working all the time to improve the approach to you as a customer. We do this through increased accessibility, where we focus on giving you one portal to a uniform and effective customer experience.

Development on your terms

In a cooperation with SDK, you reap the benefit of the innovative business opportunities, which we develop in close cooperation with both customers and partners. Our task is to be proactive and cost-effective and at the same time place our full attention on the needs of the individual customer.

Do you need help?

We are ready to find the best solution that fits your needs. Fill in below contact form or contact one of our local SDK offices and we will get back to you with the assistance you need.
Contact us Find your local SDK office

Locally based, regional set-up & a global network

SDK is a dynamic business in growth. A company with the objective to continuously develop the core business to be at the forefront of the latest advancements, that caters to your wishes and expectations.

In cooperation with us, you will have one portal to effective solutions and customer experiences in shipping, logistics, chartering and services for the cruise industry.

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